Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges are 100 BDT within Dhaka and 200 BDT outside Dhaka. These charges are added at checkout.

Which payment methods are accepted in the Online Shop?

We accept both card payments and mobile banking for your convenience.

How long will delivery take?

Delivery will take up to 7 days.

How secure is shopping in the Online Shop? Is my data protected?

Shopping in our online shop is secure. We use advanced encryption to protect your data and ensure your information remains confidential.

What exactly happens after ordering?

After you place an order, you will receive a confirmation email. Our team will then process and pack your order, and you will be notified once it is shipped. You can track your order until it is delivered to your doorstep.

Do I receive an invoice for my order?

Yes, you will receive an invoice for your order via email after the purchase is completed.

Send us an email

[contact-form-7 id=”11″]